Effective Date: April 1, 2024
Last Updated: October 9, 2025
Ecnoy & Company (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from www.ecnoy.com (the “Site”).
We’ve been committed to safeguarding your personal information since our launch in 2024, and this policy reflects our current practices and compliance with applicable laws.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information You Provide: Name, billing and shipping address, email address, phone number (if provided), and payment information (processed securely through Shopify or third-party processors).
- Automatically Collected Information: Web browser, IP address, time zone, cookies, and browsing data about how you interact with our Site.
This data helps us understand how our customers browse and shop, so we can improve your experience.
2. How We Use Your Information
- Process and fulfill your orders (including shipping, returns, and confirmations)
- Communicate with you about your order or account
- Improve our Site, products, and services
- Send marketing emails (only if you’ve opted in)
- Attribute sales to our affiliate partners when you use an affiliate link or discount code
- Comply with legal, tax, and regulatory requirements
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content and advertising.
You can disable cookies through your browser settings; however, some features of our Site may not function properly if you do.
- Essential functions – to keep your shopping cart and checkout working properly
- Analytics – to understand how visitors use our Site
- Advertising – to show you relevant ads through platforms like Facebook or Google
- Affiliate Tracking – to attribute sales to our affiliate partners when a purchase is made using an affiliate link or code
By continuing to browse our Site, you consent to our use of cookies as described in this policy.
4. Sharing Your Information
We share your information with trusted third parties who help us operate our business, including:
- Shopify, which powers our online store – see their privacy policy at shopify.com/legal/privacy
- Shipping carriers (USPS, UPS, FedEx) to deliver orders
- Payment processors to securely process transactions
- Advertising partners (e.g., Facebook, Google) if you’ve consented to marketing cookies
We never sell or rent your personal information.
5. Behavioral Advertising
We may use cookies or similar technologies to show you personalized ads on other websites based on your browsing behavior.
You can opt out of targeted advertising by visiting:
6. Your Rights
Depending on where you live, you may have certain privacy rights, including:
- Access and Portability – Request a copy of your personal data.
- Correction – Request corrections to inaccurate information.
- Deletion – Ask us to delete your personal data, subject to legal exceptions.
- Opt-Out – Unsubscribe from marketing communications anytime by clicking “unsubscribe” in our emails.
To exercise these rights, please use our Contact Form.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described above or as required by law.
8. Security
We take reasonable precautions to protect your information, including secure servers, SSL encryption, and trusted third-party payment processors. However, no method of transmission over the Internet or electronic storage is completely secure.
9. Minors
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The most recent version will always be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out using our Contact Form.
You can also reach us by mail at:
Ecnoy & Company
834F S Perry St PMB 418
Castle Rock, CO 80104-1936
© ECNOY, LLC. All rights reserved.