Effective Date: April 1, 2024
Last Updated: October 9, 2025
Welcome to Ecnoy & Company. These Terms of Service (“Terms”) govern your use of our website www.ecnoy.com (the “Site”) and any purchases made through it. By visiting or purchasing from our Site, you agree to be bound by these Terms.
1. General Conditions
By accessing or using our Site, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products for any illegal or unauthorized purpose. We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and may involve changes to conform to technical requirements of connecting devices. Credit card information is always encrypted during transfer over networks.
2. Products and Orders
All products are subject to availability. We make every effort to accurately display the colors, details, and descriptions of our products, but we cannot guarantee that your device’s display will be completely accurate.
We reserve the right to limit quantities, discontinue products, or update product information at any time.
By placing an order, you agree to provide current, complete, and accurate purchase and account information and to maintain the accuracy of your contact and shipping details.
3. Pricing and Payments
All prices listed on our Site are in U.S. dollars (USD) unless otherwise noted and are subject to change without notice.
We accept payment through approved third-party processors such as Shopify Payments, PayPal, or other listed methods. By submitting payment information, you represent and warrant that you have the legal right to use the chosen payment method. Ecnoy & Company is not responsible for delays or issues caused by third-party payment processors.
4. Shipping and Delivery
Orders are processed within 2–3 business days (Monday–Friday, excluding holidays). Shipping times vary depending on the carrier and destination.
Once an order has shipped, we are not responsible for delays or errors caused by the shipping carrier, weather, or incorrect addresses provided by the customer.
5. Returns and Exchanges
All sales are final. If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos, and we’ll make it right.
For full details, please review our Shipping & Returns Policy.
6. Intellectual Property
All content on this Site, including text, designs, graphics, logos, product names, and images, is the property of Ecnoy & Company and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any part of this Site or its content without prior written permission from Ecnoy & Company.
7. Affiliate Program
Ecnoy & Company partners with select affiliates who may promote our products. Affiliate links and discount codes are tracked using cookies to attribute sales and performance accurately. Affiliates must comply with all applicable advertising laws and FTC disclosure requirements.
8. Third-Party Tools and Links
Our Site may provide access to third-party tools, links, or applications that we do not monitor or control. We are not responsible for any harm or damages related to the use of third-party websites, tools, or services. Please review the third party’s own terms and policies before engaging in any transaction.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
10. Errors, Inaccuracies, and Omissions
Occasionally, information on our Site may contain typographical errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors or update information at any time without prior notice.
11. Limitation of Liability
To the fullest extent permitted by law, Ecnoy & Company shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or Site. Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product.
12. Indemnification
You agree to indemnify and hold harmless Ecnoy & Company, its owners, employees, and affiliates from any claims or demands arising out of your breach of these Terms or your violation of any law or third-party rights.
13. Governing Law
These Terms and any disputes arising from your use of our Site or products shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.
14. Changes to Terms
We may update these Terms of Service from time to time. The most current version will always be posted on this page, with the updated effective date listed at the top. Your continued use of the Site after any changes means you accept the revised Terms.
15. Contact Information
Questions about these Terms? Please reach us through our Contact Us page.